INTERNATIONAL

International Orders – Shipping and Policies

Shipping

We currently accept direct orders only from Taiwan, Hong Kong, and Singapore .
Orders to these regions are shipped via EMS (Express Mail Service) .
Shipping fees start at USD 22 , and the final cost may vary depending on the weight of your package.
If you would like a shipping estimate before placing your order, please feel free to contact us.

For all other countries, please continue to use a third-party forwarding service.

Payment

PayPal
Shop Pay
Credit cards (Visa, MasterCard, American Express, etc.)

Refund Policy

All sales are final.
We do not accept returns, exchanges, or cancellations for any reason.
Please consider your purchase carefully before placing an order.

Customs and Import Taxes

Buyers are responsible for any customs duties and import taxes that may apply in their country.
If you refuse to pay these fees and the package is returned, we cannot offer any refund.
For estimated customs charges, please consult your local postal or customs office.

---

Legal Notice (Specified Commercial Transaction Act)

This shop operates in accordance with the Japanese Act on Specified Commercial Transactions.
You may view this information in Japanese, English, and Traditional Chinese.

Shop Name : la lune rose
Representative: Marina Furushima
Business Location : LC1, 2-16-12 Jiyugaoka, Meguro-ku, Tokyo 152-0035, Japan
Contact Email : support@lalunerose.jp
Shipping Country : Japan
Order Cancellation : Not accepted
Delivery Time : Usually ships within 3–5 business days after payment confirmation (excluding holidays)